Privacy Policy

Sap Motors operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services").

Sap Motors is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, make a purchase, or interact with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding your personal information.

Personal Information We Collect

“Personal information” refers to any data that identifies or can reasonably be linked to you.

We may collect:

  • Contact Details: Name, address, phone number, email, billing & shipping address
  • Financial Information: Payment details, transaction data (handled securely)
  • Account Information: Username, password, preferences
  • Transaction Data: Purchases, cart activity, returns, exchanges
  • Communication Data: Messages or inquiries sent to us
  • Device Information: IP address, browser, device details
  • Usage Data: How you interact with our website and services

How We Collect Information

We collect data:

  • Directly from you (orders, account creation, inquiries)
  • Automatically (cookies, website usage)
  • From service providers (e.g., payment processors, Shopify)
  • From partners or third parties

How We Use Your Information

We use your data to:

  • Provide Services: Process orders, payments, deliveries, and returns
  • Improve Experience: Personalize products and recommendations
  • Marketing: Send offers, promotions, and updates
  • Security: Prevent fraud and protect users
  • Customer Support: Respond to queries and provide assistance
  • Legal Compliance: Meet legal obligations

Sharing of Information

We may share your data:

  • With Shopify and service providers (payments, delivery, IT support)
  • With marketing partners for advertising purposes
  • When required by law or legal processes
  • During business transfers (e.g., merger or sale)

Shopify Integration

Our store is powered by Shopify, which may collect and process your data to improve services.

To learn more, visit: https://privacy.shopify.com/en

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

Children’s Privacy

Our services are not intended for children. We do not knowingly collect data from minors.

Data Security & Retention

We take reasonable steps to protect your data, but no system is completely secure.

We retain your information only as long as necessary for services, legal compliance, and dispute resolution.

Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request correction or deletion
  • Request data transfer
  • Opt-out of marketing communications

To exercise your rights, contact us using the details below.

Complaints

If you have concerns about your data, you may contact us or your local data protection authority.

International Transfers

Your data may be processed outside your country with appropriate safeguards.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

For any questions or requests:

📧 Email: suggart
📍 Address: Sunil Auto Parts10, Annapurna Rd, near Honda Big Wing showroom, Model Town Colony,Sachidanand Nagar, Indore, 452009